Frequently Asked Questions

Phie Collective cares about our customers and we want to help you in any way possible. If you can't find the answer you are looking for, contact our Customer Care team at info@phiecollective.com. We are always happy to help.

- What is my Size?

Most apparel and swimwear run true-to-size, however, certain styles are intended to be worn slightly oversized or may run smaller. Please review the descriptions listed on each silhouette and/or the size chart provided. 

If you still have trouble choosing sizing and/or need exact measurements on certain silhouettes, please contact us at info@phiecollective.com.

- Which payment methods are accepted?

 Phie Collective, LLC currently accepts all major Credit Cards + PayPal. 

- Does Phie Collective, LLC ship Internationally? 

At this time, we do not offer International Shipping. Only orders within the United States are processed. 

- Does Phie Collective, LLC offer expedited shipment?

At this time, we only offer Economy Shipping approximating 5-8 business days to deliver. 

- What is Phie Collective's Return Policy?

Please click the following link to view our Return Policy - 

https://www.phiecollective.com/pages/returns-exchanges. 

- How can I use my Store Credit? 

In the case that you would like to exchange for a different item and/or use your store credit, it is crucial that you email info@phiecollective.com.  Phie Collective, LLC will handle surcharges and/or store credit transactions on our third party Merchant Service Provider Square, Inc.